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What is an air source heat pump?
An air source heat pump takes heat from the outside air and uses it to warm your property and hot water. Even when it feels cold outside, there is still useful heat in the air.
Heat pumps work differently from traditional boilers, so the whole system needs to be assessed carefully. Radiators, pipework, hot water demand, controls and insulation can all affect performance.
That is where proper design — and proper experience — really matters.
Over 100 ASHP installations completed
Every property is different. Some homes may need radiator upgrades, pipework alterations or improved controls, while others may be suitable with only modest changes.
With more than 100 air source heat pump installations completed, we know the importance of looking properly, calculating properly and explaining the options clearly.
We do not believe in forcing a solution onto a property. We design the right system for the building, the budget and the long-term benefit of the customer.
WE are Qualified heat pump installers
Air source heat pump installation is specialist work. It is not simply a case of swapping one heating appliance for another.
Our engineers are qualified and trained to work on renewable heating systems, combining practical heating experience with the technical knowledge needed for heat pump design, installation and commissioning.
We understand the importance of:
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Heat-loss calculations
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Correct heat pump sizing
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Radiator and emitter performance
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Low-temperature heating design
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Hot water cylinder requirements
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Pipework suitability
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Controls and customer handover
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Manufacturer installation standard
A well-designed heat pump system can provide reliable, comfortable heating. A poorly designed one can disappoint. We are here to make sure it is done right
Choose Well
Be confident choosing HEY!
From your first enquiry to the finished job, we focus on doing things the right way. With honest advice, skilled workmanship, quick responses and a reliable service you can trust, you can choose us with confidence knowing your heating & plumbing is in safe hands.
Fast Response
We know heating & plumbing problems can't wait. That's why our engineers come quickly & fully prepared to complete the work efficiently, keeping disruption to your home or business to a minimum.
Qualified Workmanship
All work is carried out by fully qualified, experienced engineers who take pride in their craftsmanship. We stay up to date with current regulations and best practices, ensuring every job is completed safely and to a high professional standard.
Always Honest
We believe trust is built through honesty. That’s why we give clear, straightforward advice and never recommend unnecessary work. You’ll always be told exactly what needs doing, why it’s needed, and the best solution for your situation.
Fair Pricing
We offer fair, competitive pricing that reflects the quality of our work. All costs are explained clearly in advance, with no hidden fees or unexpected extras, so you can be confident you’re receiving genuine value for money.
Gas Safe Registered
Registration No: 976942
Continual manufacturer-based learning
Renewable heating technology moves quickly, and we move with it.
We are committed to ongoing manufacturer-based learning and development, keeping our team up to date with the latest air source heat pump products, installation methods, control systems and servicing guidance.
For customers, that means better advice, confident installation and reliable support long after the system is fitted.
Learning does not stop once the certificate is on the wall. It continues with every course, every manufacturer update and every installation.
A proper survey before we recommend
A heat pump should never be sold on guesswork.
Before recommending an air source heat pump, we assess the property carefully. We look at how the building is heated, how heat is lost, what radiators or underfloor heating are already in place, how hot water is used and whether any upgrades would improve performance.
Where an air source heat pump is a good fit, we will tell you. Where work is needed first, we will explain it. Where a different approach would be better value, we will be honest about that too.
That is the HEY! way: straight advice, proper workmanship and no nonsense.
Designed around your home
Air source heat pumps work best as part of a well-designed heating system.
That may include larger radiators, low-temperature radiators, underfloor heating, upgraded pipework, improved controls or a suitable hot water cylinder. It does not always mean everything has to change, but it does mean the system needs to be checked properly.
Because we also work on boilers, heating systems, pipework and radiators, we understand the full picture — not just the outdoor heat pump unit.
Renewable energy is part of how we work
A heat pump should never be sold on guesswork.
Before recommending an air source heat pump, we assess the property carefully. We look at how the building is heated, how heat is lost, what radiators or underfloor heating are already in place, how hot water is used and whether any upgrades would improve performance.
Where an air source heat pump is a good fit, we will tell you. Where work is needed first, we will explain it. Where a different approach would be better value, we will be honest about that too.
That is the HEY! way: straight advice, proper workmanship and no nonsense.
Value for money, not just a box outside
An air source heat pump is a significant investment, so value for money matters.
For us, value means the right design, the right product, the right installation and the right customer support. It means looking at the full heating system, not simply fitting a unit and hoping for the best.
We will help you understand the options, including available grant routes where applicable, and explain what your property needs in plain English.
Our aim is simple: renewable heating that is efficient, reliable and suited to your home or business.
Grant support and practical advice
Depending on your property and eligibility, government support may be available towards the cost of installing an air source heat pump.
We can guide you through the practical steps, explain what information is needed and help you understand the installation process. We will also advise on any improvements that may be needed to get the best from the system.
No confusion. No jargon. Just clear guidance from a team that has done this many times before.
Local ASHP installers for Hull & East Yorkshire
We are proud to serve Hull and East Yorkshire. This is our patch, and our reputation matters here.
From family homes and rural properties to refurbishments and heating upgrades, we bring local knowledge, proper engineering and a genuine commitment to renewable heating.
With over 100 air source heat pumps installed, continual manufacturer training and a clear focus on quality, HEY! Heating & Plumbing is ready to help more HEY! customers make the move to low-carbon heating.